Customer Care Information
Online: General Ecology Inc. Online Store accepts payment
by MasterCard, Visa and American Express.|
Off-line Telephone/Facsimile: General Ecology, Inc. permits payment by MasterCard, Visa, American Express and Discover.
Off-line Mail Order: Payment may be made by MasterCard, Visa, American Express and Discover. For mail orders, we also accept prepayment by check or money order. Check clearance is required before shipment (approx. 10 business days).
This site uses secure connection technology. Information entered on the checkout page including credit card information is encrypted and protected by secure channels to prevent fraudulent use. Internet Explorer users will know that the transaction is secure when a "lock" icon appears in the lower right-hand corner of the screen. Netscape Explorer users will know that the transaction is secure when a "key" icon appears in the lower left-hand corner of the screen.
To further protect customer privacy, credit card information is not stored by General Ecology Inc. In the event of a cancellation of order or return of product, credit card information will be requested to be provided again by our Customer Service.
Please print out and save a paper copy of your receipt of purchase. In the event, you would like to contact customer service, this copy will ensure you the most efficient service.